Frequently Asked Questions

1. Is the magazine downloadable, or just online?

The Geek Mindspace magazine is online-only and viewable through your browser. It’s not just a static PDF, it’s an interactive digital experience. Each issue features embedded TikToks, YouTube videos, Spotify playlists, animated visuals, and real-time community posts. You can scroll, tap, and explore directly within each page. It’s designed to feel alive, like a cross between a magazine and a social feed. At this time, downloads and printing are not available to protect our content and maintain that immersive experience.

2. What is Geek Mindspace magazine?

Geek Mindspace is a digital magazine for fans of anime, gaming, sci-fi, comics, and pop culture. We drop new issues three times a week, every Monday, Wednesday, and Friday, packed with editorials, fun facts, lore breakdowns, playlists, viral posts, upcoming releases, and community shoutouts. It’s made by fans, for fans, no filler, no clickbait.

3. How do I gain access?

You’ll get full access by starting a 7-day free trial and picking a subscription plan (weekly, monthly, or yearly). Once signed up, just log in and unlock every issue in our gated magazine library. Access continues as long as your subscription is active. You can cancel anytime.

4. What do I get with a subscription?

Your subscription gives you unlimited access to all current and past issues of the Geek Mindspace digital magazine. You’ll also get insider perks like early previews, community polls, creator spotlights, and exclusive content drops.

5. How often do you release new content?

We publish three new issues every week, on Mondays, Wednesdays, and Fridays. Each issue is unique and covers trending topics, deep dives, editor picks, and community highlights across anime, gaming, sci-fi, and more.

6. How does the free trial work?

When you sign up, you’ll start a 7-day free trial with full access to every feature and every issue. No payment is processed until the trial ends. If you cancel before the trial is over, you won’t be charged.

7. Will I be charged after the trial ends?

Yes, unless you cancel before the 7-day trial ends, your selected plan will be charged automatically. You can cancel anytime from your account settings.

8. Can I change my plan?

Yes. You can switch between the weekly, monthly, or annual plans at any time through your account dashboard. Plan changes take effect at the end of your current billing cycle.

9. How do I update my payment method?

To update your card or payment method, simply log in to your account, go to the Manage Subscription section, and follow the instructions to add or update your billing info.

10. I’m having trouble accessing content, what should I do?

First, make sure you're logged into the account associated with your subscription. If the issue continues, clear your browser cache and refresh. Still stuck? Email us at contact@geekmindspace.com and we’ll help right away.

11. Do you offer refunds?

We do not offer refunds once a billing cycle begins, since all content is digital and accessible immediately. You can cancel anytime to avoid future charges. If you were charged in error or experienced a technical issue, contact us within 7 days and we’ll review your case.

12. What devices and formats are supported?

Geek Mindspace works on all modern devices and browsers. You can access the magazine through:

  • Mobile phones (iOS and Android)
  • Tablets (iPad, Galaxy Tab, etc.)
  • Laptops and desktops (Mac, Windows, ChromeOS)

The magazine is built for responsive viewing, so it adjusts to fit your screen, no pinching, zooming, or awkward layouts. We recommend using the latest version of Chrome, Safari, Firefox, or Edge for the best experience. No app is required, just log in and start reading.

13. How do I choose the right size?

Our apparel uses true-to-fit U.S. sizes, so we recommend ordering your normal size for the best fit.

14. How long does shipping take?

Orders are typically processed within 2–5 business days and shipping times are:

U.S. orders: 2–5 business days after fulfillment

International orders: 10–30 business days depending on location

15. Do you accept returns or exchanges?

We do not accept returns or exchanges for buyer’s remorse, wrong size, or incorrect shipping details. Refunds or replacements are only issued if your product is misprinted, damaged, defective, lost in transit, or you received the wrong item.

16. What should I do if my order arrives damaged or incorrect?

If your item is misprinted, damaged, defective, or the wrong product, contact us at info@geekmindspace.com within 30 days. Please include photos of the product and packaging so we can resolve it quickly.

17. Can I cancel my apparel order after purchase?

Once an apparel order goes into production, it cannot be canceled. If you need to make a change, contact us immediately after purchase and we’ll do our best to assist before fulfillment begins.